{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html","location":{"base":"/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html","queryParams":{}},"data":{"jcr:title":"Váš vůz","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/step","disableMultiLanguage":false,"meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","replicatedSubMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice134vb_copy":{"sling:resourceType":"one/components/common/leadform/slice134vB","textIsRich":"true","general":{"modeToggleLabel":"Vyberte váš vůz ","mode":"both","title":"Vaše vozidlo","searchModeLabel":"Mám vůz Renault","mandatoryLabel":"*Pole označená hvězdičkou jsou povinná","manualModeLabel":"Ostatní značky ","introduction":"Identifikace vašeho vozu nám pomůže připravit pro vás služby na míru\r\n"},"search":{"restriction":"corporateBrandsOnly","placeholder":"Zadejte váš kód VIN","errors":{"brand":{"ctaLabel":"Pokračujte na značku Renault\r\n","popinTitle":"CHYBA","errorMessage":"Zadali jste vozidlo značky Renault","fillAnotherVin":"Zadat jiné vozidlo\r\n"},"vehicle":{"vinRegistration":"Zadejte kód VIN","vinUnknown":"Neznámý kód VIN"}},"model":{"label":"Model vozu\r\n"},"vin":{"label":"Kód VIN\r\n"},"registrationNumber":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Registrační značka*\r\n\r\n","placeholder":"Zadejte vaši registrační značku\r\n","isMandatory":true},"mileage":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Počet najetých kilometrů*\r\n\r\n","isMandatory":true}},"manual":{"model":{"isVisible":true,"isMandatory":true,"brandError":"Zadejte chybějící údaj\r\n","brandLabel":"Značka\r\n","brandRestriction":"allBrands","modelError":"Zadejte chybějící údaj\r\n","modelLabel":"Model vozu\r\n"},"engine":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Motorizace\r\n","isMandatory":true},"registrationNumber":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Registrační značka\r\n","isMandatory":true},"vin":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Kód VIN\r\n","isMandatory":true},"mileage":{"isVisible":true,"error":"Zadejte chybějící údaj\r\n","label":"Počet kilometrů\r\n","isMandatory":true}},"changeSelection":{"enableChangeVin":false},"legalNotice":{"isVisible":false,"text":"

Ochrana vašich osobních údajů je pro nás velmi důležitá, proto vynakládáme veškerou náležitou péči, aby vaše osobní údaje byly bezpečně zpracovány. Vaše osobní údaje zpracováváme plně ve smyslu nařízení Evropského parlamentu a Rady (EU) 2016/679, obecné nařízení o ochraně osobních údajů a v souladu s níže uvedenými zásadami.

","error":"Chyba","label":"Právní informace","legalNoticeWithoutToggle":false}}}},"replicatedSubFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"consumptionEfficiencyGraph":{"sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Efficiency Class"},"vinTooltip":{"sling:resourceType":"one/components/structure/adminpage/site/vinTooltip"},"transverseParams":{"showVersionEngine":false,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"podívat se na měsíční splátku "}},"ccParameters":{"legal":" ","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"cz","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"tyreLabelling":{"frontTyresLabel":"Přední pneumatiky","rearTyresLabel":"Zadní pneumatiky","tooltipTitle":"Energetické štítky pneumatik","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Na odkazech níže najdete štítky pneumatik kompatibilní s konfigurací vašeho vozu.

Kliknutím na jednotlivé štítky nebo naskenováním příslušného QR kódu pomocí fotoaparátu ve vašem smartphonu získáte přístup k podrobnému produktovému listu dané pneumatiky přímo na webových stránkách Evropské unie.

Vzhledem ke specifikům výroby vozidel může být zobrazeno více štítků.
Obraťte se na svého prodejce nebo přejděte na https://www.renault.cz/evropske-narizeni.html, kde získáte další informace.

"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:uc7spoyfglg","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"c2gParams":{"currency":"CZK","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"zipCode":"^\\d{2}[ ]?\\d{3}$"},"receipt":{"yourOrderLabel":" ","asapLabel":" ","eWaste":" ","wishedOperation":"Požadovaná práce","yourAvailabilities":"Vaše možnosti","dealerServices":"Služby vašeho prodejce","yourCarLabel":"Vaše vlastní vozidlo","yourAppointment":"Vaše schůzka","vehicleOfInterest":"Váš vůz, který vás zajímá","yourEnergy":" ","selectedOffer":"Vámi vybraná nabídka","summaryLabel":"Souhrn","payDealerLabel":" ","yourDealerLabel":"Váš dealer","offer":{"details":" "}},"abandonmentModal":{"modalTitle":"Chcete odejít?","modalIntroduction":"Vyplněné údaje budou ztraceny."}},"ecologicalParams":{"ecoMalusDetailsLabel":" ","recoveryBonusDisclaimer":" ","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":" ","ecologicalRebateDisclaimer":"Možnost čerpat dotaci až do {ecologicalRebate}","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecoBonusLabel":" "},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"personal-vehicles","title":"Osobní vozy","models":{"1":{"modelId":"megane-bcb-ph1"},"2":{"modelId":"captur-hjb-ph2"},"3":{"modelId":"austral-hhn-ph1"},"4":{"modelId":"trafic-combi-j82-ph2"},"5":{"modelId":"espace-rhn-ph1"},"6":{"modelId":"rafale-dhn-ph1"},"7":{"modelId":"kangoo-etech-electric-kfk-ph1"},"8":{"modelId":"arkana-ljl-ph2"},"9":{"modelId":"scenic-hcb-ph1"},"10":{"modelId":"symbioz-djb-ph1"},"11":{"modelId":"grand-kangoo-etech-electric-kfk-ph1"}}},"13":{"name":"commercial-vehicles","title":"Užitkové vozy","models":{"1":{"modelId":"kangoo-van-ffk-ph1"},"2":{"modelId":"trafic-furgon-f82-ph2"},"3":{"modelId":"master-furgon-f62-ph2"},"4":{"modelId":"master-fourgon-ice"}}},"18":{"name":"hybrids-vehicles","title":"Hybridní vozy","models":{"1":{"modelId":"megane-bfb-ph2-e-tech"},"2":{"modelId":"austral-hhn-ph1"},"3":{"modelId":"espace-rhn-ph1"},"4":{"modelId":"arkana-ljl-ph2"},"5":{"modelId":"rafale-dhn-ph1"},"6":{"modelId":"symbioz-djb-ph1"}}},"25":{"name":"electric-vehicles","title":"Elektrické vozy","models":{"1":{"modelId":"megane-bcb-ph1"},"2":{"modelId":"scenic-hcb-ph1"},"3":{"modelId":"kangoo-etech-electric-kfk-ph1"},"4":{"modelId":"grand-kangoo-etech-electric-kfk-ph1"},"5":{"modelId":"master-fourgon-ev"}}}}},"authenticationParams":{"link":"https://myr.renault.cz/","text1":"Máte svůj účet v My Renault?","text2":"Šetřete svůj čas a přihlašte se do účtu My Renault","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"pokračovat jako host","createAccountLabel":"vytvořit účet","straplinePopIn":"Vítejte zpět","title":" ","alreadyAccountLabel":"již mám účet","descriptionPopIn":"Zkontrolujte, zda jsou vaše informace stále aktuální","helloLabelPopin":"Dobrý den","introduction":"

"}},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"V mém okolí","searchPlaceholder":"PSČ a/nebo město","renaultPartner":"Doporučené","strapline":"Prodejci Renault","title":"Najít prodejce","filterResults":"Filtrovat","geolocalisationErrorMsg":"Abyste mohli tuto funkcionalitu využívat, musíte povolit sdílení své polohy.","favoriteDealer":"Oblíbené","legend":{"info":"Objevte naše prodejce a autorizované partnery\r\n","major":"Prodejci Renault ","minor":"Partneři Renault ","title":"Legenda"}},"cta":{"selectAsFavorite":"Vybrat jako oblíbeného prodejce","seeOpeningHours":"Zobrazit otevírací dobu","seeAllDealers":{"link":"/seznam-prodejcu.html","label":"Seznam prodejců"},"select":{"label":"Vybrat"},"expandResults":{"label":"Nalezených výsledků: {count}"},"contactUs":{"link":"/kontaktujte-nas.html","label":"Kontaktujte nás"}},"info":{"openingDoors":"{startDate} {endDate}","openingHours":"Otevírací doba:","closed":"Zavřeno","opened":"Otevřeno","direction":"Lokace","vacations":"{startDate} {endDate}","nextOpening":"Znovu otevřeno","spokenLanguage":"Jazyk","contactDetails":"Více informací o prodejci","website":"Webová stránka","services":"Služby:"},"onlineAppointment":{"label":"Online schůzka","reassuranceMsg":"Zarezervujte si schůzku u vašeho vybraného prodejce.\r\n"},"pattern":{"streetAddress":"{postOfficeBox}, {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"cs-cz","rootPath":"https://easyconnectstore.renault.no/content/renault/cz/cs.html"}},"sitelangs":{}},"siteParams":{"language":"cs","countryName":"Czech Republic","brand":"renault","country":"cz","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"cs-CZ","rtl":false,"country3":"CZE","product":"RENAULT"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"88934881-ff0a-4e7e-8a4f-2131de7741e8","enableConsentMode":true,"pagePolicyLink":"/soubory-cookies.html","enableFunctionalScript":false}},"gigyaParams":{"enabled":true,"apiKey":"3_oRlKr5PCVL_sPWUZdJ8c5NOl5Ej8nIZw7VKG7S9Rg36UkDszFzfHfxCaUAUU5or2","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.cz/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html"},{"rel":"alternate","hreflang":"cs-cz","href":"https://www.renault.cz/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html"}],"meta":[{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageType":"form","sling:resourceType":"one/components/base/analytics","pageName":"index|contact-us|customer-support|your-vehicle","formCategory":"customercare","formName":"ONE-SERVICE-REQUEST","formType":"service_request","formStepNumber":"1","formStepName":"Váš vůz"},"authentication":{},"liveChat":{"activateProductPlans":true,"activateConfigurator":true,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Domovská stránka","url":"https://www.renault.cz/"},{"title":"Kontakt","url":"https://www.renault.cz/kontaktujte-nas.html"},{"title":"Zákaznická podpora","url":"https://www.renault.cz/kontaktujte-nas/zakaznicka-podpora.html"},{"title":"Váš vůz","url":"https://www.renault.cz/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html"}]},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Zákaznická podpora","url":"/kontaktujte-nas/zakaznicka-podpora.html","components":["one/components/common/caseform/slice97v0"]},{"title":"Váš vůz","url":"/kontaktujte-nas/zakaznicka-podpora/vas-vuz.html","components":["one/components/common/leadform/slice134vB"]},{"title":"Kontaktní údaje","url":"/kontaktujte-nas/zakaznicka-podpora/kontaktni-udaje.html","components":["one/components/common/caseform/slice55vB","one/components/edito/componentD7v0"]},{"title":"Potvrzení","url":"/kontaktujte-nas/zakaznicka-podpora/potvrzeni.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":1,"totalSteps":4,"firstStep":"/kontaktujte-nas/zakaznicka-podpora.html","previousStep":"/kontaktujte-nas/zakaznicka-podpora.html","nextStep":"/kontaktujte-nas/zakaznicka-podpora/kontaktni-udaje.html"},"caseSubmissionError":"Došlo k chybě. Zkuste to prosím znovu později.","formType":"Service Request","stepperTitle":"Zákaznická podpora","sling:resourceType":"one/components/common/structure/caseFunnelParams"}},"slingList":["one/components/common/structure/caseform/step","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/leadform/slice134vB","one/components/common/structure/content/subFooter/subFooterZone","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/vinTooltip","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/searchParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/c2gParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/ecologicalParams","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb","one/components/common/structure/caseFunnelParams"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"dealerLocator":{"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}